Purchasing a new mattress, especially from a trusted source like Prestige Affairs Furniture, is an exciting venture. A new mattress promises better sleep quality, and the day of delivery brings you closer to that goal. However, to ensure that your mattress delivery goes off without a hitch, it's important to take certain steps beforehand. By being prepared, you can make the entire process smooth and stress-free, so you can start enjoying your new mattress as soon as possible.

To help you get ready for your mattress delivery, we've compiled some expert tips based on our extensive experience with mattress deliveries.

Confirm Your Delivery Details

One of the most important steps in preparing for your mattress delivery is confirming all the delivery details. Begin by tracking your order or contacting the customer service team to verify the delivery date and time frame. It’s essential that someone is home and available to receive the mattress when the delivery team arrives. Double-check that you have provided the correct address and contact information.

When purchasing your mattress from Prestige Affairs Furniture, you can specify your preferred delivery date and time in the notes section during checkout. If you've ordered additional bedding items along with your mattress, you may want to coordinate with customer service to ensure that all items are delivered together. Typically, Prestige Affairs Furniture schedules deliveries from Monday to Friday, excluding public holidays, with Saturday deliveries available for an additional charge. The logistics team will usually inform you of the delivery schedule the day before to help you prepare.

Keep Your Phone Handy on Delivery Day

On the day of delivery, it's crucial to keep your phone accessible. The delivery team may need to reach you for various reasons, such as confirming the delivery location or making additional arrangements. Having your phone nearby ensures that you don’t miss any important updates and allows the delivery to proceed without unnecessary delays.

Clear the Path for Delivery

To facilitate a smooth delivery process, it's important to clear the path from your home's entrance to the room where the mattress will be placed. This is necessary even if you've opted for a mattress that comes in a box, as you will still need adequate space to unpack and set it up. Clearing the way involves removing any obstacles from the driveway, stairs, doorways, and hallways that could impede the movement of the delivery team.

Before the delivery day, take a walk through the route the delivery team will take and identify any potential obstructions that need to be moved. This might include small furniture, rugs, or decorative items. If the delivery involves moving the mattress up or down stairs, ensure that there is enough headroom, particularly for larger mattresses like a king-sized bed. Prestige Affairs Furniture offers beds in boxes, which are easier to carry and assemble in smaller spaces with limited clearance.

Don’t forget to remove items from walls or ceilings that could be accidentally knocked or broken, such as picture frames or hanging light fixtures. Additionally, consider clearing a space around your bed frame to allow the delivery team sufficient room to assemble the mattress. If you have also opted for a mattress disposal service, make sure there is enough space for the old mattress to be removed without causing any damage to your home.

Prepare Your Old Mattress for Removal

If you've requested a mattress removal service, take some time to prepare your old mattress before the new one arrives. Strip the mattress of any bedding, including pillows, sheets, comforters, and mattress protectors. It’s also a good idea to wash these items so that they’re fresh and ready to be used on your new mattress.

Be aware that delivery personnel are usually not able to disassemble or move other furniture pieces or items that may be in the way. For safety reasons, their focus will be on delivering and setting up the mattress only. Therefore, it’s your responsibility to ensure that the path is clear and that any potential obstacles have been removed before they arrive.

Allow Sufficient Time for Delivery

While the delivery team will provide a time window for when to expect your mattress, it’s wise to set aside a larger portion of your day for the delivery. Unforeseen circumstances like heavy traffic or poor weather conditions can lead to delays. By blocking out extra time in your schedule, you can avoid unnecessary stress and be fully prepared when the delivery team arrives.

Again, having your phone on hand during this time is essential so that you can receive any updates or changes to the delivery schedule.

Follow Health and Safety Guidelines During Delivery

In today's environment, it’s important to prioritize health and safety during the delivery process. Maintain social distancing and follow any other guidelines recommended by health authorities to protect both yourself and the delivery team. Prestige Affairs Furniture takes these precautions seriously and strives to provide a safe and efficient delivery experience for all customers.

Inspect Your Mattress Upon Delivery

Once your new mattress is delivered, take the time to inspect it before the delivery team leaves. This ensures that everything is in order and that the mattress is set up correctly in your home. If you notice any issues or if the setup isn't to your satisfaction, bring it to the attention of the delivery team immediately. Addressing concerns on the spot allows them to be resolved quickly, so you can start enjoying your new mattress without delay.

Important Considerations for Your New Mattress

Prestige Affairs Furniture offers a variety of mattress types, each with different delivery and setup requirements. Some mattresses come vacuum-sealed in a compact box, commonly known as "beds in boxes." These are easier to transport but may require some time to expand and settle into their full size. Other types of mattresses, such as traditional spring mattresses, are not compressed and will need more space during delivery.

It’s important to note that new mattresses, especially memory foam models, often need time to soften and conform to your body. This adjustment period can take a few days to a few months, depending on the mattress. If you've been sleeping on your old mattress for many years, it might take some time to get used to the feel of a new one, even if your old mattress was worn out and sagging.

Additionally, be aware that a new mattress may have a distinct odor, commonly referred to as "off-gassing," which can last for several hours or days. This is particularly common with memory foam mattresses. If you prefer a mattress with a lighter scent, consider choosing a latex mattress, which typically has less off-gassing.

Ask Any Final Questions

Before the delivery team departs, make sure all your questions have been answered. Whether it’s about the mattress setup, care instructions, or warranty details, now is the time to ask. If you think of any additional questions after the delivery, don't hesitate to contact the Prestige Affairs Furniture team. They are committed to ensuring that you have a positive experience and are satisfied with your purchase.

Enjoy Your New Mattress

Once your new mattress is set up and has had time to break in, you can start enjoying the enhanced comfort and support it provides. A good mattress is an investment in your well-being, leading to better sleep and overall health.

If you're ready to improve your sleep quality, explore the premium and affordable mattress options available at Prestige Affairs Furniture. For more information about our delivery services, visit our FAQ page or get in touch with our customer service team.

FAQs

1. How can I track my mattress delivery?
You can track your mattress delivery by contacting Prestige Affairs Furniture's customer service team. They will provide you with updates on your delivery status, including the estimated delivery date and time.

2. What should I do if my mattress delivery is delayed?
If your mattress delivery is delayed, stay in contact with the customer service team for updates. Delays can occur due to traffic or weather conditions, so it’s important to allow extra time in your schedule on the delivery day.

3. Can I choose the delivery time for my mattress?
Yes, when you purchase a mattress from Prestige Affairs Furniture, you can request your preferred delivery date and time in the notes section at checkout. The logistics team will do their best to accommodate your request.

4. What should I do to prepare my home for mattress delivery?
Clear the path from your entrance to the room where the mattress will be placed. Remove any obstacles, furniture, or items that could obstruct the delivery team. Ensure that there is enough space around your bed frame for the mattress setup.

5. What happens to my old mattress if I request removal?
If you’ve opted for a mattress removal service, make sure to remove all bedding from your old mattress before the new one arrives. The delivery team will take your old mattress away, but they won’t be able to move other furniture or items in your home.

6. How long does it take to get used to a new mattress?
It can take anywhere from a few days to a few months to fully adjust to a new mattress. This adjustment period is normal, especially if you've been using your previous mattress for a long time.